Course Overview

Emotional intelligence is one of the most sought-after people skills in the workplace — beating out technical and business knowledge. Emotional intelligence (EQ) is the ability to recognize and manage your emotions, as well as the emotions of others. Leaders with high EQs are able to stay calm under pressure, resolve conflict effectively, and build stronger relationships. This leads to higher employee engagement, better decision making, and an overall happier workforce. In this course, you’ll learn how to develop your emotional intelligence and leverage it to become a more effective leader.

Learning Outcomes

After taking this course, learners will be able to:

• Understand emotional intelligence and why it’s increasingly important for leadership
• Use emotional intelligence to improve leadership skills and build more effective relationships
• Leverage emotional intelligence in managing difficult discussions

Course Content

Each learning module is broken down into various video lessons with accompanying lesson texts, resources, and knowledge checks. You can move through the lessons in order, or jump back to review videos or other elements of the course.